Senior IAM & Auth Operations Engineer

Boehringer Ingelheim Pharmaceuticals, Inc.; Buenos Aires; Sur place; ARS 1 500 000 - 2 300 000; Plein temps

Résumé du poste

Boehringer Ingelheim Pharmaceuticals, Inc. in Argentina is seeking a Senior Systems Engineer – Authentication Operations to join our Identity & Authentication Management team. You will operate, secure, and modernize directory and authentication services that enable trusted access across our global enterprise.

The role covers Active Directory, Microsoft Entra ID, MFA, hybrid identity, and PKI, with hands-on administration, security hardening, and privileged-change governance.

Qualifications

• Bachelor's degree in Computer Science, IT, or equivalent practical experience.
• Strong experience supporting enterprise authentication in hybrid environments.
• Operational AD administration and troubleshooting including domain controllers, DNS, GPO, backup/recovery.
• Hands-on with Microsoft Entra ID, Conditional Access, MFA, PIM, tenant security configuration, and admin delegation.
• Experience with Entra Connect or Cloud Sync and troubleshooting hybrid identity sync.
• Understanding of tiering/enterprise access models, secured admin workstations, just-in-time access, least-privilege.
• Identity incident response, vulnerability remediation, controlled privileged change execution.
• Knowledge of PKI, certificate lifecycle, encryption, Kerberos/LDAP.
• Secure PowerShell scripting, Microsoft Graph, automation tooling.
• ITIL-based service management, change-control, peer-review, four-eyes approval processes.
• Familiarity with AI-assisted support or data-driven operations is a plus.
• Fluent written and spoken English.
• Certifications such as Identity/Access Administrator etc. are a plus.

Responsabilités

• Provide L3 operational support for AD, Entra ID, MFA, hybrid identity, and PKI services.
• Perform privileged administration using dedicated administrative identities, Privileged Access Workstations or secured admin workstations, and just-in-time role activation through Privileged Identity Management.
• Administer and troubleshoot Active Directory in complex multi-domain and multi-forest environments, including domain controllers, replication, Sites and Services, DNS dependencies, and Group Policy.
• Maintain the supporting infrastructure for highly critical authentication systems, including Windows, hardware, connectivity, etc.
• Support Active Directory backup, recovery, and disaster-recovery testing to ensure directory-service resilience and recoverability.
• Operate within tiering or enterprise access models and securely manage privileged groups, service accounts, administrative role delegation, and least-privilege controls.
• Perform security hardening and remediate identity-related vulnerabilities across Active Directory and Microsoft Entra ID.
• Provide operational support for Conditional Access, authentication methods, MFA policies, tenant-level security configurations, and controlled change execution.
• Administer and troubleshoot hybrid identity and directory synchronization using Microsoft Entra Connect or Cloud Sync.
• Manage certificate lifecycle activities, including issuance, renewal, revocation, and compliance monitoring.
• Resolve incidents and service requests; lead identity incident response and root cause analysis for recurring issues.
• Plan and execute privileged changes with peer review or four-eyes approval, validation, rollback planning, and audit evidence.
• Maintain operational documentation, knowledge articles, recovery procedures, and runbooks while driving continuous service improvement.

Connaissances

Active Directory

Microsoft Entra ID

MFA

Privileged Identity Management

PKI

Kerberos/LDAP

PowerShell scripting

Microsoft Graph

ITIL service management

Security hardening

Identity incident response

Just-in-time access

Least-privilege

Tenant security config

Automation tooling

Formation

Bachelor's degree in Computer Science / Information Technology

Outils

Microsoft Entra Connect

Cloud Sync

Privileged Access Workstations

Group Policy

Description du poste

Boehringer Ingelheim Pharmaceuticals, Inc. in Argentina is seeking a Senior Systems Engineer – Authentication Operations to join our Identity & Authentication Management team. You will operate, secure, and modernize directory and authentication services that enable trusted access across our global enterprise.

The role covers Active Directory, Microsoft Entra ID, MFA, hybrid identity, and PKI, with hands-on administration, security hardening, and privileged-change governance.