IAM Operations Engineer - SailPoint & Access Governance

Mibucle; Buenos Aires; Híbrido; ARS 1.100.000 - 1.700.000; Jornada completa

Descripción de la vacante

Mibucle is hiring an IAM Identity Operations Engineer to support SailPoint IAM, perform identity governance, lifecycle management, and incident resolution in a hybrid setup in Buenos Aires. You will work across cross-functional teams to ensure secure, compliant access for users and services.

Responsibilities include managing JML, access reviews, role assignments, and runbooks, while contributing to automation and AI-assisted improvements to enhance security posture and service efficiency.

Formación

• Bachelor's degree in IT, CS, Cyber Security, or related field.
• Minimum 3 years in IAM operations or support.
• Hands-on with SailPoint IdentityIQ and/or ISC.
• Strong IAM concepts: lifecycle, provisioning, RBAC, access governance.
• Hands-on with SQL/MSSQL databases.
• Experience supporting AD, Entra ID, LDAP.
• Familiar with ITIL Incident/Problem/Change/Service Request.

Responsabilidades

• Provide operational support for SailPoint IdentityIQ and IAM services, including incident resolution and service requests.
• Execute Joiner, Mover, Leaver (JML), Rehire, and identity lifecycle processes.
• Manage and monitor access governance activities, including access reviews and role assignments.
• Investigate and resolve identity-related incidents and service requests within SLAs.
• Collaborate with IAM Platform and Managed Service partners for service delivery.
• Maintain operational documentation, runbooks, and SOPs.
• Identify opportunities for process optimization, automation, and AI-assisted improvements.
• Monitor platform health and escalate complex issues to IAM Platform experts.
• Contribute to continuous improvement initiatives for user experience and security.

Conocimientos

IAM operations

SailPoint IdentityIQ

Identity lifecycle

SQL/MSSQL

Active Directory

ITIL

Stakeholder comms

Educación

Bachelor's degree in IT/CS/Cyber Security

Herramientas

ServiceNow

Java

XML

REST APIs

Descripción del empleo

Mibucle is hiring an IAM Identity Operations Engineer to support SailPoint IAM, perform identity governance, lifecycle management, and incident resolution in a hybrid setup in Buenos Aires. You will work across cross-functional teams to ensure secure, compliant access for users and services.

Responsibilities include managing JML, access reviews, role assignments, and runbooks, while contributing to automation and AI-assisted improvements to enhance security posture and service efficiency.