Senior Field Service Engineer, 800xA Safety Systems

ABB; Tandil; On-site; ARS 136,310,000 - 196,892,000; Full time

Job summary

ABB Argentina seeks a Senior Field Service Engineer for System 800xA based safety systems. This onsite role focuses on executing complex service tasks, planning site work for large projects, and driving customer satisfaction while coordinating with project teams.

You will coach technicians, identify new service opportunities, and ensure effective communication of timelines and results, contributing to ABB’s safety and performance standards.

Qualifications

• Graduate engineer in instrumentation or Electrical Engineering.
• Minimum 8 years of experience, at least 5 years as customer support / project / service engineer of System 800xA based safety systems (Oil & Gas / Power & Water).
• Hands-on experience with 800xA based integrated control and safety system (hardware and software).
• Knowledge of Functional Safety management systems (IEC61511/IEC61508); relevant certifications preferred.
• Experience in industrial networking and cyber security for 800xA based systems.
• Familiarity with Modbus RTU/TCP and OPC protocols.
• Analytical, self-motivated and adaptable, aligned with ABB’s service and digital portfolio.

Responsibilities

• Perform complex field service tasks and identify technical problems on-site or remotely.
• Plan and prepare site work for large projects and manage subcontractors at site.
• Deliver superior customer service and manage service work per customer order and expectations.
• Communicate service timelines clearly to ensure customer satisfaction and retention.
• Identify new service business opportunities in collaboration with customers and ABB teams.
• Coach technicians and engineers and supervise complex site activities.

Skills

Instrumentation

Electrical Engineering

System 800xA

Functional Safety

Cyber Security

Industrial Networking

Project Management

Control Systems

Education

Graduate Engineer in instrumentation or Electrical Engineering

Tools

Modbus RTU

OPC

Ethernet/IP

AC800MHI library

Job description

ABB Argentina seeks a Senior Field Service Engineer for System 800xA based safety systems. This onsite role focuses on executing complex service tasks, planning site work for large projects, and driving customer satisfaction while coordinating with project teams.

You will coach technicians, identify new service opportunities, and ensure effective communication of timelines and results, contributing to ABB’s safety and performance standards.