Senior Field Service Engineer

Abbott; Federal; Presencial; ARS 60.635.000 - 90.953.000; Jornada completa

Descripción de la vacante

Abbott in Buenos Aires seeks a Senior Field Service Engineer to provide technical support for molecular diagnostic equipment across Argentina. The role covers preventive and corrective maintenance, installations, and remote support to ensure optimal performance for healthcare facilities.

Responsibilities include performing planned and on-demand services per Abbott standards, documenting activities, managing parts inventory, conducting service reviews, and delivering training to ensure customer

Formación

• Engineering degree in Electronics, Electrical, Mechanical, Mechatronics or related field.
• At least 2 years of field service experience in pharmaceutical industry.
• Experience with installation, maintenance, troubleshooting, and remote support.
• Proficient in English (intermediate to advanced).
• Own vehicle and willingness to travel for customer visits and business needs.
• Proficiency with Microsoft Office and healthcare IT systems.

Responsabilidades

• Execute planned and on-demand services following Abbott procedures and quality standards to meet operational and financial KPIs
• Document service activities in Abbott systems and deliver reports to healthcare institutions
• Manage spare parts inventory efficiently and rationalize consumption aligned with billing cycles
• Conduct periodic service reviews with clients to assess instrument performance and identify improvements
• Provide technical training and support to ensure customer satisfaction and equipment reliability

Conocimientos

Electronics knowledge

Electro-mechanical skills

Customer communication

English proficiency

Educación

Degree in Electronics/Electrical/Mechanical/Mechatronics or related field

Herramientas

Remote support tools

Microsoft Office

Healthcare IT systems

Descripción del empleo

Abbott seeks a Senior Field Service Engineer to provide technical support for molecular diagnostic equipment across Buenos Aires. The role involves executing preventive and corrective maintenance, installations, and remote support to ensure optimal equipment performance for healthcare facilities.

Responsibilities

• Execute planned and on-demand services following Abbott procedures and quality standards to meet operational and financial KPIs
• Document service activities in Abbott systems and deliver reports to healthcare institutions
• Manage spare parts inventory efficiently and rationalize consumption aligned with billing cycles
• Conduct periodic service reviews with clients to assess instrument performance and identify improvements
• Provide technical training and support to ensure customer satisfaction and equipment reliability

Requirements

• Technical or professional degree in Electronics, Electrical, Mechanical, Mechatronics engineering or related field
• Minimum 2 years experience in similar field service roles within pharmaceutical industry
• Experience with equipment installation, maintenance, troubleshooting, and remote support tools
• Intermediate to advanced English proficiency
• Own vehicle and availability to travel for customer visits and business needs
• Proficiency with Microsoft Office and healthcare IT systems