Senior Client Relationships & Referral Program Lead

Worldwide Clinical Trials

Rosario

Remote

ARS 32,769,000 - 37,943,000

Full time

6 days ago
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Benefits offered by this job

Monthly salary USD 1,900 - 2,200 gross
Office closed between Christmas and NY
Paid national holidays
Three weeks paid vacation
Comprehensive training program
Mentorship and collaboration
Career advancement paths
Work from anywhere in Argentina
Equipment stipend or provided home‑set

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager in Argentina to strengthen client relationships, manage a strategic referral initiative, and nurture a diverse partner ecosystem. You will oversee intentional check-ins, meaningful milestone conversations, and a structured referral program to generate new matters while maintaining high service standards.

Success requires Spanish and English fluency, comfort with outbound calls, and CRM proficiency.

Qualifications

  • Fluency in Spanish and English.
  • Experience working with U.S.-based clients, professionals, or partner networks.
  • Warm, confident communicator comfortable with outbound calls.
  • Strong organizational skills and attention to detail.
  • Familiarity with CRM systems (HubSpot preferred).

Responsibilities

  • Lead structured calls with current and former clients for milestones and check-ins.
  • Listen for client needs and route them to the appropriate internal team or referral partner.
  • Lead and operate the firm’s client referral initiative, including outreach and tracking.
  • Serve as the primary relationship manager for all Team 100 referral partners.
  • Conduct introduction calls and ongoing relationship-building conversations with referral partners.
  • Track referrals accurately in the CRM with outcomes and follow-up needs.
  • Prepare and distribute quarterly Partner Newsletter updates.
  • Build dashboards tracking referral activity and partner engagement.
  • Deliver monthly and quarterly reports on referral performance.

Skills

Spanish & English
Outbound calling
Strong communication
Attention to detail
Client relationship management

Tools

HubSpot
Google Sheets
Google Workspace

Job description

Political Asylum Lawyers is seeking a Referral Program Manager in Argentina to strengthen client relationships, manage a strategic referral initiative, and nurture a diverse partner ecosystem. You will oversee intentional check-ins, meaningful milestone conversations, and a structured referral program to generate new matters while maintaining high service standards.

Success requires Spanish and English fluency, comfort with outbound calls, and CRM proficiency.

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