Senior Client Relations & Referral Manager

Ciena Corporation

Ciudad de Mendoza

Remote

ARS 32,822,000 - 38,004,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Work from anywhere

Equipment support

Three weeks of paid vacation

Office closed between Christmas and NY

Paid public holidays

Career growth opportunities

Job summary

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a proactive Referral Program Manager located in Argentina or able to work remotely. The role focuses on strengthening client relationships, managing a structured referral program, and nurturing a network of professional partners to drive growth and exceptional client service.

You will lead check-ins, celebrations, and milestone conversations with clients, ensuring they feel remembered and supported long after cases close.

Qualifications

Fluency in Spanish and English is required.
Experience working with U.S.-based clients, professionals, or partner networks is preferred.
Warm, confident communicator comfortable with outbound calls.
Strong organizational skills and exceptional attention to detail.
Comfortable using or learning CRM systems (HubSpot preferred).

Responsibilities

Lead structured client relationship activities, including check-ins, celebrations, and milestone conversations.
Develop and manage a client referral initiative to generate new matters.
Act as the primary steward of the Team 100 Referral Ecosystem and maintain partner data.
Coordinate outreach, follow-up, and tracking to ensure high-quality client experiences.
Support long-term relationship development and firm growth through strategic partnerships.