Remote Referral & Client Relationships Manager

Open Function (Openfn); Ciudad de Mendoza; Remote; ARS 32,115,000 - 37,185,000; Full time

Job summary

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a Referral Program Manager located in Argentina. You will lead our Client Relationship Program and a structured client referral initiative to transform client experiences into new matters and nurture Team 100 Referral Ecosystem.

You’ll conduct check-ins, celebrations, milestones with clients, manage referrals, and build dashboards. Fluency in Spanish and English, CRM familiarity (HubSpot preferred), and strong communication

Qualifications

• Fluency in Spanish and English required.
• Experience working with U.S.-based clients or partner networks.
• Warm, confident communicator with outbound calling experience.
• Strong organizational skills and attention to detail.
• Familiarity with CRM systems (HubSpot preferred).

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals in the CRM with key details and outcomes.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Fluency in Spanish

Fluency in English

Outbound calling

CRM experience

Organizational skills

Tools

HubSpot CRM

Google Workspace

Job description

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a Referral Program Manager located in Argentina. You will lead our Client Relationship Program and a structured client referral initiative to transform client experiences into new matters and nurture Team 100 Referral Ecosystem.

You’ll conduct check-ins, celebrations, milestones with clients, manage referrals, and build dashboards. Fluency in Spanish and English, CRM familiarity (HubSpot preferred), and strong communication