Remote Client Relations & Referrals Lead

Open Function (Openfn); Buenos Aires; Remote; ARS 32,769,000 - 37,943,000; Full time

Benefits offered by this job

Week between Christmas and New Year's

Job summary

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a Referral Program Manager for candidates located in Argentina. You will lead our Client Relationship Program and a structured client referral initiative to deepen client trust and generate new matters.

You will build and maintain the Team 100 Referral Ecosystem with partners, coordinating outreach and tracking in our CRM. Fluency in Spanish and English, CRM experience (HubSpot preferred), and a dedication to excellence are

Qualifications

• Fluency in Spanish and English required.
• Experience working with U.S.-based clients, professionals, or partner networks.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and attention to detail.
• Comfortable using or learning CRM systems (HubSpot preferred).
• Ability to handle sensitive information with professionalism and discretion.

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track referrals accurately in the CRM, including outcomes and follow-up needs.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Fluency in Spanish and English

Tools

HubSpot CRM

Job description

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a Referral Program Manager for candidates located in Argentina. You will lead our Client Relationship Program and a structured client referral initiative to deepen client trust and generate new matters.

You will build and maintain the Team 100 Referral Ecosystem with partners, coordinating outreach and tracking in our CRM. Fluency in Spanish and English, CRM experience (HubSpot preferred), and a dedication to excellence are