Secure Access Operations Specialist

EY; Buenos Aires; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

EY Global Delivery Services seeks a Supervising Associate to support and enhance 1Badge services across the Americas. You will manage access control platforms, credential provisioning, and incident response, collaborating with regional stakeholders and vendors to ensure reliable badge services.

The role emphasizes technical administration, operational support, and continuous improvement within a globally distributed team, with working hours aligned to multiple U.S.

Qualifications

• Bachelor's degree in IT, IS, Eng, Business, security tech, or equivalent practical experience.
• 3–5+ years in enterprise technology platforms, physical security systems, or related support environments.
• Experience with Physical Access control systems and credential management technologies.

Responsibilities

• Serve as primary support contact for 1Badge (Physical Access) services across the Americas.
• Provide technical administration for Physical Access platforms including CCURE 9000.
• Support HID credential technologies including HID Mobile Access and provisioning services.
• Assist with administration of Victor VMS and related services.
• Coordinate incidents and service requests using ServiceNow.
• Train and guide operational teams and service providers on processes and best practices.
• Monitor trends to improve service quality and efficiency.

Skills

Physical Access

Credential management

CCURE 9000

HID Mobile Access

Victor VMS

ServiceNow

ITIL knowledge

English communication

Education

Bachelor's degree in Information Technology, Information Systems, Engineering, Business, Security Technology, or equivalent practical experience

Tools

CCURE 9000

Victor VMS

ServiceNow

Job description

EY Global Delivery Services seeks a Supervising Associate to support and enhance 1Badge services across the Americas. You will manage access control platforms, credential provisioning, and incident response, collaborating with regional stakeholders and vendors to ensure reliable badge services.

The role emphasizes technical administration, operational support, and continuous improvement within a globally distributed team, with working hours aligned to multiple U.S.