SAP Private Cloud Delivery Lead

Edge Operations Managers; Quilmes; Hybrid; ARS 1,200,000 - 2,000,000; Full time

Job summary

SAP is seeking a Client Delivery Manager in Buenos Aires with 6+ years of SAP cloud operations or customer delivery experience. You will own SAP Private Cloud engagements, drive governance, manage the full lifecycle from contract handover to renewal, and ensure customers realize the contracted business outcomes.

You will work with global teams, lead adoption discussions, and identify upsell opportunities while safeguarding revenue and maintaining customer satisfaction.

Qualifications

• Bachelor's degree required; project management certification is an advantage.
• Extensive experience in SAP cloud operations, infrastructure, or customer delivery.
• Ability to translate complex technical realities into business language for diverse audiences.
• Experience managing large contracts across international teams with governance skills.

Responsibilities

• Own SAP Private Cloud engagements for enterprise customers across MCLAC South.
• Manage full lifecycle from contract handover through to renewal.
• Lead adoption conversations and track contract compliance throughout.
• Ensure customers achieve contracted business outcomes and safeguard revenue by identifying risks.
• Run governance sessions and report to senior stakeholders; collaborate with account teams on upsell opportunities.

Skills

Customer Success Management

Customer Interaction Management

Conflict Management

Adaptive Leadership

Financial Management

Establishing Trust

Customer Orientation

Effective Communication

Emotional Intelligence

Complex Problem Solving

Agentic AI Day-to-Day Practice

Context Engineering

AI-Assisted Automation

AI Adoption Capability

AI Output Quality Assurance

Education

Bachelor's degree

Tools

SAP

Job description

SAP is seeking a Client Delivery Manager in Buenos Aires with 6+ years of SAP cloud operations or customer delivery experience. You will own SAP Private Cloud engagements, drive governance, manage the full lifecycle from contract handover to renewal, and ensure customers realize the contracted business outcomes.

You will work with global teams, lead adoption discussions, and identify upsell opportunities while safeguarding revenue and maintaining customer satisfaction.