Bev Merchandiser On The Road — Wines & Spirits

Tmt; Municipio de Avellaneda; Híbrido; ARS 1 800 000 - 3 000 000; Tempo integral

Resumo da oferta

SAP is seeking a Client Delivery Manager to oversee SAP Private Cloud engagements for enterprise customers. You will manage the full lifecycle from contract handover through renewal and lead adoption conversations while tracking contract compliance.

The role requires strong governance and cross-team collaboration with engineers and senior stakeholders. Ideal candidates have 6+ years in SAP cloud operations, infrastructure, or customer delivery, with a bachelor’s degree and PMP or similar is a

Qualificações

• Bachelor's degree is required.
• 6+ years in SAP cloud operations, infrastructure, or customer delivery.
• Experience managing large contracts across international teams.
• Structured governance and program/project management skills.
• SAP Basis/Technical knowledge with private cloud deployments and infrastructure.

Responsabilidades

• Own SAP Private Cloud engagements for enterprise customers across regions.
• Manage full lifecycle from contract handover through renewal.
• Lead adoption conversations and track contract compliance.
• Ensure customers achieve contracted business outcomes.
• Run governance sessions and report to senior stakeholders.

Conhecimentos

SAP Basis

Private Cloud

Governance

Project Management

Communication

De-escalation

Formação académica

Bachelor's degree

Ferramentas

SAP

Private Cloud Platforms

Descrição da oferta de emprego

• Ofertas de Bev Merchandiser On The Road Wines ...

Client Delivery Manager

• Team Links: Project Management
• Location Links: Buenos Aires
• Work Pattern: Hybrid - Contract Type: Full-time - Reference: REF2534X

The Role

Job Description

What you'll Bring

You have 6 or more years in SAP cloud operations, infrastructure, or customer delivery. You understand how enterprise technology decisions get made, and by whom. You translate complex technical realities into plain business language, for any audience. Your background in managing large contracts across international teams puts you ahead. You bring structured project management skills and know how to run governance well. You present with confidence to a CIO and work through technical detail with engineers. A bachelor's degree is required; project management certification is an advantage. Your SAP Basis/Technical knowledge and understanding of private cloud deployments and infrastructure give you real technical depth. You have solid de-escalation skills and stay composed when situations get difficult. A bachelor's degree is required; project management certification is an advantage. You thrive in a global, virtual organization where stakeholder demands compete.

Skills: Customer Success Management, Customer Interaction Management & Collaboration, Conflict Management, Adaptive Leadership, Financial Management, Establishing Trust, Customer Orientation, Effective Communication, Emotional Intelligence, Complex Problem Solving, Agentic AI Day-to-Day Practice, Context Engineering, AI-Assisted Automation and Prototyping, AI Adoption Capability, AI Output Quality Assurance

What you'll Build

You will own SAP Private Cloud engagements for enterprise customers across MCLAC South. You will manage the full lifecycle, from contract handover through to renewal. You will lead adoption conversations and track contract compliance throughout. You will ensure customers achieve the business outcomes they contracted for. You will Safeguard revenue by proactively identifying risks related to entitlement leakage, When a customer faces a serious challenge, you step in first. You will run governance sessions and report regularly to senior business stakeholders. You will work with the account team to identify upsell and cross-sell opportunities. You will drive renewal readiness and keep a clear view of customer satisfaction. You will prevent churn by showing measurable results. You will also help customers adopt the solutions faster. This ensures that they regularly see the benefits of their investment. Where applicable you will take accountability for C2C customers post of sale as a single engine orchestrator owning consumption tracking, risk mitigation and revenue safeguarding. You will help drive release version currency and ensure your customers transition to the latest release version thereby ensuring consumption of AI entitlements.

Where you Belong

This team takes accountability seriously and supports each other to deliver on it. You will work daily with SAP colleagues across sales, operations, and technical functions. SAP Private Cloud is a growing part of SAP's future. Your contributions and the trust you build with customers will sit at the very core of how we grow, retain, and deliver lasting value.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: (email protected).

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race