Enterprise SAP Cloud Delivery Lead

SAP Belgium NV/SA; Buenos Aires; Hybrid; ARS 138,564,000 - 215,544,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SAP is seeking a Client Delivery Manager in Buenos Aires to lead SAP Private Cloud engagements for enterprise customers and manage the full lifecycle from contract handover through renewal. You will drive adoption, track compliance, and ensure expected business outcomes in a global, virtual setting.

You will collaborate with SAP colleagues across sales, operations, and technical functions to safeguard revenue, mitigate risks, and pursue upsell opportunities while maintaining high customer

Qualifications

• 6+ years in SAP cloud operations, infrastructure, or customer delivery.
• Ability to translate complex technical realities into plain business language for any audience.
• Experience managing large contracts across international teams.
• Structured project management skills and governance experience.
• Ability to present to a CIO and work with engineers.
• Bachelor's degree required; project management certification is an advantage.
• Solid de-escalation skills and ability to stay composed under pressure.
• Thrives in a global, virtual organization with diverse stakeholder demands.

Responsibilities

• Own SAP Private Cloud engagements for enterprise customers across MCLAC South and manage the full lifecycle, from contract handover through renewal.
• Lead adoption conversations and track contract compliance throughout.
• Ensure customers achieve contracted business outcomes and safeguard revenue.
• Run governance sessions and report regularly to senior stakeholders.
• Work with the account team to identify upsell and cross-sell opportunities.
• Drive renewal readiness and monitor customer satisfaction.
• Prevent churn by delivering measurable results.

Skills

Project management

Governance

Stakeholder management

Executive communication

De-escalation

Cross-cultural collaboration

Customer delivery management

Structured problem solving

Education

Bachelor's degree

Project management certification

Tools

SAP Basis/Technical knowledge

Private cloud deployments

Job description

SAP is seeking a Client Delivery Manager in Buenos Aires to lead SAP Private Cloud engagements for enterprise customers and manage the full lifecycle from contract handover through renewal. You will drive adoption, track compliance, and ensure expected business outcomes in a global, virtual setting.

You will collaborate with SAP colleagues across sales, operations, and technical functions to safeguard revenue, mitigate risks, and pursue upsell opportunities while maintaining high customer