Sales Manager (Us Market - B2C Segment)

Crystalia Glass; Argentina; On-site; ARS 146,048,000 - 230,602,000; Full time

Benefits offered by this job

Bonuses on goals

Job summary

Crystalia Glass, a U.S.-based premium glass solutions provider, is seeking a Sales Manager to own end-to-end sales execution in a high-volume, inbound-driven environment. You will manage CRM operations, inbound lead flow, and coaching to drive revenue growth with US-based clients.

The role requires hands-on leadership, data-driven decision making, and the ability to train and mentor a sales team of 5+ reps. B2B contracting and a dynamic, professional team await.

Qualifications

• 5–7 years of relevant sales experience with revenue growth track record.
• At least 2 years of managerial experience leading sales teams.
• Hands-on ownership of targets, pipelines and performance.
• Fluent English; comfortable working with US-based clients.
• Experience with CRM systems (HubSpot or similar) and daily operational use.
• Experience managing inbound sales in high-volume settings (B2C).

Responsibilities

• Own and optimise CRM and sales operations, including pipeline structure and lead lifecycle.
• Enforce CRM discipline through training, audits and corrective actions.
• Drive performance with structured reporting and dashboards; improve funnel efficiency.
• Lead and develop the sales team; conduct regular performance reviews and set goals.
• Participate in recruitment and training to align with company priorities.
• Manage high-volume inbound lead flow with fast response and quality handling.
• Continuously optimise lead distribution to maximise efficiency and conversions.

Skills

CRM proficiency

Sales leadership

Data analysis

English fluency

Inbound sales

Team management

AI in sales

Tools

HubSpot

CRM dashboards

Job description

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe.

The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry.

We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment.

This is a hands-on leadership role requiring strong operational involvement. The Sales Manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.

Employment Type:

• B2B contract (sole proprietorship status or corporate entity).

Responsibilities

• Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows.
• Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.
• Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency.
• Lead and develop the sales team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets.
• Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities.
• Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps.
• Continuously optimise lead distribution to maximise efficiency, conversion, and team performance.

Call Quality & Communication Standards:

• Own call quality and communication standards, with calls as the primary channel for US-based clients.
• Regularly review calls, coach on objection handling and structure, analyse deal losses, and develop supporting channels such as SMS and email.

Performance & Analytics:

• Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep.
• Design and execute data-backed initiatives to improve conversion and overall sales performance.

Proactivity & Continuous Improvement:

• Proactively identify and solve problems, taking full ownership even with limited resources.
• Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.

Requirements

• 5–7 years of relevant sales experience, with a strong background in sales execution and revenue growth.
• At least 2 years of managerial experience, leading and developing sales teams.
• Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance.
• Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
• Hands-on experience managing inbound sales in a high-volume or B2C setting is a must.
• Experience leading teams of 5+ Sales Reps.
• Experience with AI tools and structured sales playbooks.
• Strong analytical mindset with the ability to make data-driven decisions.
• Experience with call-based sales models.
• Fluent English (working with US-based clients).
• High level of involvement in day-to-day sales operations.

Nice-to-Have

• Track record of increasing B2C conversion rates.
• Cross-functional collaboration experience.
• Sales process and pipeline improvement expertise.
• Pay: Fixed Salary and bonuses on goals performed.
• Joining a highly professional and dynamic team.
• Exciting experience working with prestigious clients in the US market.