Remote US Tax & Accounting Specialist - Level 2

Pavago; La Pampa; Remote; ARS 123,632,000 - 185,448,000; Full time

Job summary

Pavago is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands genuine technical accounting judgment, not scripted responses, and independence in resolving issues.

Qualified candidates will have strong accounting and tax knowledge, excellent communication skills, and the ability to investigate and resolve complex problems.

Qualifications

• Professional accounting experience with US accounting and taxation.
• Strong written and verbal English communication.
• Ability to investigate and resolve complex issues independently.
• Experience with bookkeeping, reconciliations, payroll, and tax notices.
• Familiarity with Zendesk and proprietary platforms is a plus.

Responsibilities

• Provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review, troubleshoot discrepancies and transactions.
• Explain complex topics to nontechnical customers.
• Document resolutions and maintain accurate records.
• Work with internal specialists when needed.

Skills

US accounting

Tax expertise

Communication

Independent problem-solving

Analytical skills

English proficiency

Education

Certified Public Accountant (CPA)

Enrolled Agent (EA)

Tools

QuickBooks

Excel/Sheets

Zendesk

Slack

Job description

Pavago is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands genuine technical accounting judgment, not scripted responses, and independence in resolving issues.

Qualified candidates will have strong accounting and tax knowledge, excellent communication skills, and the ability to investigate and resolve complex problems.