Remote US Tax & Accounting - Level 2 Specialist

GRID eSports GmbH; Santa Fe Capital; Remote; ARS 53,224,000 - 85,158,000; Full time

Job summary

GRID eSports GmbH is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries from Argentina. This role requires genuine technical accounting judgment, excellent communication, and the ability to independently investigate and resolve issues.

Responsibilities include resolving escalated tickets, reviewing reconciliations, and assisting with payroll.

Qualifications

• Professional accounting experience with exposure to US accounting and taxation.
• Strong knowledge of bookkeeping, tax return review, and payroll.
• Excellent written and verbal English communication.
• Ability to explain complex accounting topics to nontechnical customers.
• Analytical, troubleshooting, and documentation skills.

Responsibilities

• Provide specialized Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate findings via Zendesk, email, and scheduled calls.
• Identify root causes and coordinate with internal specialists as needed.
• Document resolutions and maintain accurate customer records.

Skills

Professional accounting

US tax knowledge

English communication

Analytical skills

Troubleshooting

Documentation

Independent problem-solving

Explain complex topics

Education

Certified Public Accountant (CPA) preferred

Enrolled Agent (EA) certification desired

Big Four background

QuickBooks certification/experience

Tools

QuickBooks

Microsoft Excel / Google Sheets

Zendesk

Slack

Job description

GRID eSports GmbH is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries from Argentina. This role requires genuine technical accounting judgment, excellent communication, and the ability to independently investigate and resolve issues.

Responsibilities include resolving escalated tickets, reviewing reconciliations, and assisting with payroll.