Remote Level 2 US Tax & Accounting Expert

Grid Esports; Neuquén; Remote; ARP 1,200,000 - 2,000,000; Full time

Job summary

Grid Esports is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong technical accounting judgment and the ability to investigate and resolve issues independently.

Remote from Argentina with coverage to align with US hours; CPA/EA preferred. You will work with Zendesk and proprietary platforms, communicating clearly with customers and internal teams.

Qualifications

• Professional accounting experience with exposure to US accounting and taxation.
• Strong bookkeeping and payroll knowledge.
• Experience handling complex tax and accounting inquiries and tax notices.
• Excellent written and verbal English communication.
• Ability to explain complex topics to nontechnical customers.
• Comfortable in fast-paced, tech-driven environments.

Responsibilities

• Provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Assist customers with tax-related inquiries, notices, filing status, and tax-return questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.

Skills

US accounting

Taxation

Accounting

English communication

Analytical skills

Troubleshooting

Independent problem-solving

Documentation skills

Education

CPA certification

EA certification

Tools

Zendesk

QuickBooks

Excel/Google Sheets

Slack

Job description

Grid Esports is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong technical accounting judgment and the ability to investigate and resolve issues independently.

Remote from Argentina with coverage to align with US hours; CPA/EA preferred. You will work with Zendesk and proprietary platforms, communicating clearly with customers and internal teams.