Remote US Accounting & Tax Support Specialist

Manatal-264; Tandil; Hybrid; ARS 100,451,000 - 139,086,000; Full time

Job summary

Manatal-264 in Argentina seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires genuine technical accounting judgment and the ability to investigate and resolve issues independently, with strong communication and tax knowledge. CPA/EA credentials are highly valued and flexibility to align with US business hours is essential.

Qualifications

• Demonstrated professional accounting experience with exposure to US accounting and taxation.
• Strong knowledge of bookkeeping, tax return review, reconciliations, payroll, and financial reporting.
• Experience handling complex tax and accounting inquiries and customer-facing financial support.
• Excellent written and verbal English communication.
• Ability to explain complex accounting topics to nontechnical customers.
• Comfortable in a fast-paced, tech-driven environment with evolving workflows.

Responsibilities

• Provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate technical findings clearly via Zendesk, email, and scheduled calls.
• Independently investigate issues, identify root causes, and coordinate with internal specialists.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest workflow/knowledge improvements.

Skills

Professional accounting experience

US accounting

Tax expertise

English communication

Analytical skills

Independent problem-solving

Tax notices handling

Payroll knowledge

Education

Certified Public Accountant (CPA)

Enrolled Agent (EA)

Tools

QuickBooks

Microsoft Excel/Google Sheets

Zendesk

Slack

Job description

Manatal-264 in Argentina seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires genuine technical accounting judgment and the ability to investigate and resolve issues independently, with strong communication and tax knowledge. CPA/EA credentials are highly valued and flexibility to align with US business hours is essential.