Remote Travel Concierge | Luxury Booking & Support

manatal-264; San Miguel de Tucumán; A distancia; ARS 64.007.000 - 85.342.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Flexible scheduling

Professional growth

Travel perks

Training & development

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. You will serve as a trusted point of contact, ensuring a seamless, personalized, and high-quality experience.

This role suits detail-oriented, service-driven individuals with a passion for travel, hospitality, and delivering exceptional customer experiences, in a fully remote environment with

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning travel platforms.
• Reliable, proactive, and able to manage multiple client requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Conocimientos

Excellent communication

Customer service

Organizational skills

Tech-savvy

Multitasking

Travel enthusiasm

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey, from initial booking to post-trip follow-up. You will serve as a trusted point of contact, ensuring a seamless, personalized, and high-quality experience.

This role suits detail-oriented, service-driven individuals with a passion for travel, hospitality, and delivering exceptional customer experiences, in a fully remote environment with