Remote Travel Customer Experience Specialist

manatal-264; Buenos Aires; A distancia; ARS 48.920.000 - 79.495.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Flexible scheduling

Professional growth

Travel perks & discounts

Training & development

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative for a 100% remote position. You will assist clients through every travel stage, handling bookings, inquiries, and post-trip follow-up to ensure a seamless experience.

The role suits detail-oriented, service-driven individuals passionate about travel and hospitality, with opportunities for professional growth and access to travel perks.

Formación

• Excellent verbal and written communication skills.
• Customer service experience (travel, hospitality, or service-related experience preferred).
• Strong organizational skills and attention to detail.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Conocimientos

Verbal & written communication

Customer service experience

Organization

Attention to detail

Tech-savvy

Reliability

Interest in travel

Herramientas

Booking platforms

CRM systems

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative for a 100% remote position. You will assist clients through every travel stage, handling bookings, inquiries, and post-trip follow-up to ensure a seamless experience.

The role suits detail-oriented, service-driven individuals passionate about travel and hospitality, with opportunities for professional growth and access to travel perks.