Remote Luxury Travel Concierge & Client Experience

manatal-264; Ciudad de Mendoza; A distancia; ARS 30.709.000 - 47.770.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Flexible scheduling options

Opportunities for professional growi…

Access to travel perks and industry‑re

Descripción de la vacante

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey. In this client-facing role, you will serve as a trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.

Formación

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or related service areas.
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Conocimientos

Excellent communication

Customer service experience

Detail-oriented

Tech-savvy booking platforms

Multitasking

Descripción del empleo

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey. In this client-facing role, you will serve as a trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.