Remote Travel Concierge & Customer Experience Specialist

manatal-264; Córdoba; A distancia; ARS 61.150.000 - 85.610.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible scheduling

Professional growth

Travel perks and discounts

Team training and development

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted contact from initial booking to post-trip follow-up, ensuring a seamless and high-quality experience.

This role appeals to detail-oriented, service-driven individuals with a passion for travel, hospitality, and exceptional customer service. Join a 100% remote team with flexible schedules and growth opportunities.

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive, and able to manage multiple client requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns with empathy, professionalism, and solution-oriented thinking
• Maintain accurate documentation and update booking systems as required

Conocimientos

Excellent verbal and written comms

Customer service experience

Organizational skills

Tech savviness with systems

Multitasking

Passion for travel

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted contact from initial booking to post-trip follow-up, ensuring a seamless and high-quality experience.

This role appeals to detail-oriented, service-driven individuals with a passion for travel, hospitality, and exceptional customer service. Join a 100% remote team with flexible schedules and growth opportunities.