Remote Travel Customer Experience Specialist

manatal-264; Santa Fe Capital; A distancia; ARS 55.035.000 - 82.552.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks and industry‑re

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will respond to inquiries, assist with luxury and leisure bookings, provide accurate destination information, and coordinate itineraries to ensure accuracy and satisfaction.

If you are detail-oriented, service-driven, and passionate about travel and hospitality, you will thrive in a collaborative,

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields preferred.
• Detail-oriented, reliable, and organized.
• Comfortable using multiple booking platforms and new tech interfaces.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Conocimientos

Excellent communication

Customer service

Organizational skills

Tech-savvy

Empathy

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will respond to inquiries, assist with luxury and leisure bookings, provide accurate destination information, and coordinate itineraries to ensure accuracy and satisfaction.

If you are detail-oriented, service-driven, and passionate about travel and hospitality, you will thrive in a collaborative,