Luxury Travel Concierge — Remote & Flexible Hours

manatal-264; Rosario; A distancia; ARS 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Flexible scheduling options

Opportunities for professional grow

Access to travel perks and discounts

Supportive team culture with ongoing培训

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every travel stage, from initial booking to post-trip follow-up. You will act as a trusted point of contact, delivering a seamless, personalized experience for luxury travelers.

The role suits someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences, in a 100% remote environment.

Formación

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred).
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
• Maintain clear documentation and update booking systems as required.

Conocimientos

Excellent verbal and written comms

Customer service background

Highly organized

Tech-savvy

Reliable and proactive

Genuine travel interest

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every travel stage, from initial booking to post-trip follow-up. You will act as a trusted point of contact, delivering a seamless, personalized experience for luxury travelers.

The role suits someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences, in a 100% remote environment.