Remote Strategic Account Manager For Growth & Retention

Hireframe; Quilmes; Hybrid; ARS 138,361,000 - 215,229,000; Full time

Benefits offered by this job

Flexible work model

Medtronic Incentive Plan (MIP)

Competitive benefits

Job summary

Medtronic seeks a Strategic Accounts Excellence & Execution Manager to improve LATAM account management across Colombia, Brazil, Argentina, and Mexico. The role translates strategic priorities into structured initiatives, driving disciplined execution and performance insights for business growth.

The position partners with country teams and cross-functional stakeholders, offering flexible work blending office and remote arrangements, with limited travel based on business needs.

Qualifications

• Bachelor's degree and 5+ years of experience in Project Management, PMO, Commercial Excellence, Business Operations, or Strategic Accounts.
• Advanced English proficiency.
• Experience in financial analysis, forecasting, KPI development, and performance management.
• Experience leading cross-functional initiatives in a matrix organization.
• Experience with Power BI, Salesforce, Microsoft Excel, and project management tools.

Responsibilities

• Lead the implementation and continuous improvement of strategic account management processes, methodologies, and tools across Latin America.
• Develop and govern account planning practices, ensuring plans have clear objectives, prioritized opportunities, ownership, and measurable outcomes.
• Analyze account and portfolio performance to identify growth opportunities, risks, and gaps, translating findings into actionable recommendations.
• Coordinate regional strategic account initiatives and align country teams and cross-functional stakeholders to meet objectives.
• Define project scope, timelines, milestones, success metrics, and governance while monitoring execution and dependencies.
• Establish business review cadences, dashboards, and accountability to support data-driven decision making.
• Drive adoption of CRM platforms, account planning methodologies, and execution best practices regionally.
• Partner with Sales, Marketing, Finance, Market Access, Analytics, and other functions to support strategic initiatives.

Skills

Advanced English

Financial analysis

Forecasting

KPI development

Performance management

Cross-functional leadership

Education

Bachelor's degree

Tools

Power BI

Salesforce

Microsoft Excel

Project management tools

Job description

Strategic Accounts Excellence & Execution Management (PM)

Flexible Work Arrangement
Bogotá, Bogota, Colombia
Sao Paulo, Sao Paulo, Brazil
Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Mexico City, Distrito Federal, Mexico
Full time

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Strategic Accounts Excellence & Execution Management function is responsible for improving the effectiveness of the Strategic Accounts organization across Latin America through standardized account planning, business performance insights, governance, and disciplined execution of strategic initiatives. This role partners with Strategic Accounts leaders, country teams, and cross-functional stakeholders to drive consistency, accountability, and scalable best practices across the region.

The position supports the LATAM Strategic Accounts organization, collaborating closely with teams across Brazil, North Latin America, Central Latin America, and South Latin America. The role can be based in Colombia, Brazil, Argentina, or Mexico and follows a Flex work model, combining office and remote work. Travel is not expected as a regular requirement; however, occasional travel may be needed based on business needs.

The Strategic Accounts Excellence & Execution Manager serves as a regional project management and business execution leader for the LATAM Strategic Accounts organization. The role translates strategic priorities into structured initiatives, drives adoption of account management practices, and provides performance insights that support business growth. Success in this position requires strong project management, business analytics, stakeholder management, and cross-functional leadership capabilities.

Primary Responsibilities

• Lead the implementation and continuous improvement of strategic account management processes, methodologies, and tools across Latin America
• Develop and govern account planning practices, ensuring account plans contain clear objectives, prioritized opportunities, ownership, and measurable outcomes
• Analyze account and portfolio performance to identify growth opportunities, business risks, and performance gaps, translating findings into actionable recommendations
• Coordinate regional strategic account initiatives and align country teams and cross-functional stakeholders to achieve business objectives
• Define project scope, timelines, milestones, success metrics, and governance frameworks while monitoring execution and dependencies
• Establish business review cadences, performance dashboards, and accountability mechanisms to support data driven decision making
• Drive adoption of Customer Relationship Management (CRM) platforms, account planning methodologies, and execution best practices across the region
• Partner with Sales, Marketing, Finance, Market Access, Analytics, and other functions to support strategic initiatives and organizational change efforts

Required Qualifications

• Bachelor's degree and 5+ years of experience in Project Management, PMO, Commercial Excellence, Business Operations, or Strategic Accounts
• Advanced English proficiency
• Experience in financial analysis, forecasting, KPI development, and performance management
• Experience leading cross-functional initiatives in a matrix organization
• Experience with Power BI, Salesforce, Microsoft Excel, and project management tools

Preferred Qualifications

• Experience supporting strategic account management or key account programs in a multinational organization
• Experience in PMO governance, business transformation, or continuous improvement initiatives
• Professional certification in Project Management Professional (PMP), PRINCE2, Agile, or equivalent project management methodology
• Portuguese language proficiency
• Experience working across multiple countries within Latin America

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Equal Employment Opportunity Statement

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Other Important Information

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Job status: The position is not currently closed; application is possible pending but we have removed all application calls.