Remote Scheduling & Field Ops Specialist

Edge Operations Managers; Ciudad de Mendoza; Remoto; ARS 54.089.000 - 84.997.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote role

USD compensation based on experience

Training for first weeks

Descrizione del lavoro

Edge Operations Managers is seeking a Scheduling Coordinator to support high-volume field operations and client support. This remote role focuses on scheduling inspections, coordinating with field inspectors, and keeping clients updated with clear status from start to finish.

You’ll handle residents communication, resolve access issues quickly, and document blockers and next steps, ensuring inspections are completed on time with accurate reporting for property managers.

Competenze

• Experience in phone-heavy operations or customer coordination.
• Clear, professional English communication is required.
• Comfort with a high, changing volume of calls, texts, and emails.

Mansioni

• Schedule and confirm property inspections with residents.
• Coordinate with field inspectors during active appointments.
• Resolve access issues, cancellations, and no-shows quickly.
• Keep property managers updated on inspection status.
• Track each inspection from scheduling through completion.
• Document blockers, outcomes, and next steps accurately.
• Follow up until open inspection items are closed.
• Flag repeat issues that may affect service delivery.

Conoscenze

Phone coordination

Clear English comms

High-volume handling

Attention to status

Formazione

High school or equivalent

Strumenti

CRM software

Ticketing tools

Scheduling platforms

Descrizione del lavoro

Edge Operations Managers is seeking a Scheduling Coordinator to support high-volume field operations and client support. This remote role focuses on scheduling inspections, coordinating with field inspectors, and keeping clients updated with clear status from start to finish.

You’ll handle residents communication, resolve access issues quickly, and document blockers and next steps, ensuring inspections are completed on time with accurate reporting for property managers.