Client Operations & Bi Specialist

Edge Operations Managers; Santa Fe Capital; Remoto; ARS 61.816.000 - 108.178.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote role

USD compensation based on experience

Onboarding trainer for first weeks

Structured workflows and direct反馈

Growth path to higher roles

Descrizione del lavoro

Edge Operations Managers is seeking a Scheduling Coordinator to support high-volume field operations and client support. The role focuses on scheduling inspections, coordinating with field inspectors, and resolving access issues, with a phone-first, deadline-driven environment.

You will track inspections from start to finish, keep property managers updated, and help ensure timely, accurate reporting. Remote, USD compensation, onboarding trainer, and clear growth paths.

Competenze

• Must have experience with high-volume phone operations or customer coordination.
• Excellent verbal and written English communications.
• Comfort with a high volume of calls, texts, and emails.
• Strong attention to status, notes, and follow-through.
• Ability to stay calm when schedules or residents change.
• Good judgment on when to solve or elevate issues.
• Reliable in a structured, high-volume environment.
• Interest in learning property services operations.

Mansioni

• Schedule and confirm property inspections with residents.
• Coordinate with field inspectors during active appointments.
• Resolve access issues, cancellations, and no-shows quickly.
• Keep property managers updated on inspection status from start to finish.
• Track each inspection from scheduling through completion.
• Document blockers, outcomes, and next steps accurately.
• Follow up until open inspection items are closed.
• Flag repeat issues that may affect service delivery.

Conoscenze

Phone-heavy operations

Clear English communication

Volume handling

Status tracking

Calm under change

Decision making/elevation

Reliability in processes

Eagerness to learn property services

Strumenti

CRM familiarity

Scheduling platforms

Descrizione del lavoro

Scheduling Coordinator | High-volume field Operations & client support

Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.

Company Overview

Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.

Your Role

You’ll support the daily operation behind completed inspections. That means getting appointments scheduled, helping field inspectors resolve access issues, updating property managers, and making sure inspection status is accurate from start to finish.

The work is high-volume and phone-first, and every call is a little different. The goal is not just to make calls. The goal is to make sure inspections are completed, documented, and communicated clearly.

You’ll:

• Schedule and confirm property inspections with residents
• Coordinate with field inspectors during active appointments
• Resolve access issues, cancellations, and no-shows quickly
• Keep property managers updated on inspection status
• Track each inspection from scheduling through completion
• Document blockers, outcomes, and next steps accurately
• Follow up until open inspection items are closed
• Flag repeat issues that may affect service delivery

You Bring:

• Experience in phone-heavy operations or customer coordination
• Clear, professional English communication
• Comfort with a high, changing volume of calls, texts, and emails
• Strong attention to status, notes, and follow-through
• Ability to stay calm when residents or schedules change
• Good judgment when deciding what to solve or elevate
• Reliability in a structured, high-volume environment
• Interest in learning property services operations

Bonus Points:

• Scheduling, dispatch, logistics, or field operations experience
• Property management or real estate exposure
• Experience supporting technicians, inspectors, or field teams
• Familiarity with CRMs, ticketing tools, or scheduling platforms

What’s Offered:

• Fully remote role
• Competitive USD compensation, based on experience
• A trainer for your first weeks, starting with outbound calls before inbound
• Clear expectations, structured workflows, and direct feedback
• A path to grow into Market Center Coordinator and Market Center Administrator roles
• Team that values accuracy, follow-through, and clear communication