Remote Operations Specialist - Process & Systems (Argentina)

Political Asylum Lawyers; Córdoba; Presencial; ARS 30.406.000 - 36.420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from anywhere

Argentina-based role

Equipment stipend

Descripción de la vacante

Political Asylum Lawyers seeks a Business Operations Specialist to design, document, and optimize processes that keep the firm running smoothly across platforms. You will build and audit procedures, configure systems, and generate reports while supporting onboarding and staff training.

You will work in a bilingual environment, using Spanish and English professionally, with responsibilities that adapt to fast-growing needs. The role is open to candidates in Argentina and remote.

Formación

• Fluent Spanish and English, written and spoken, at a professional level.
• Advanced Excel and Google Sheets, including pivot tables, lookups, conditional logic, and cleaning large or messy data sets.
• Demonstrated experience building recurring reports from raw data and validating your own numbers before anyone else sees them.
• Hands-on experience administering a CRM or marketing automation platform, including building automations, email sequences, tags, triggers, and templates.
• Hands-on experience building automations in at least one automation or no-code platform, including testing them and troubleshooting them when they fail.

Responsabilidades

• Review, design, document, and optimize workflows and standard operating procedures.
• Configure and troubleshoot firm platforms (Asana, HubSpot, ActiveCampaign, Google Workspace, Zapier, Make).
• Provide user support, escalate issues, and coordinate with vendors as needed.
• Produce and validate operational reports covering volume, processing time, and capacity.
• Create onboarding materials and train staff on systems and processes.
• Coordinate cross-departmentally to implement process changes and projects.

Conocimientos

Spanish fluency

English fluency

Advanced Excel

Google Sheets

Process design

SOP writing

Auditing

Data reporting

No-code automation

Asana

HubSpot

ActiveCampaign

Zapier

Make

CRM administration

Training materials

Herramientas

Asana

HubSpot

ActiveCampaign

Zapier

Make

Google Apps Script

Claude Cowork

Descripción del empleo

Political Asylum Lawyers seeks a Business Operations Specialist to design, document, and optimize processes that keep the firm running smoothly across platforms. You will build and audit procedures, configure systems, and generate reports while supporting onboarding and staff training.

You will work in a bilingual environment, using Spanish and English professionally, with responsibilities that adapt to fast-growing needs. The role is open to candidates in Argentina and remote.