Remote Operations Lead — Marketing Agency

CrucialPoint; Buenos Aires; Remote; ARS 37,896,000 - 48,423,000; Part time

Job summary

CrucialPoint is seeking a hands-on Operations lead to roll out and run processes across CrucialPoint and Symby. You will convert defined processes into working systems, maintain weekly delivery rhythms, and ensure the team stays on schedule.

You’ll track capacity, own onboarding for clients and team members, and flag issues early with proposed fixes. This is a remote contractor role aligning with US Mountain Time hours.

Qualifications

• 4+ years running operations, project management, or delivery at a marketing or digital agency.
• Broad marketing knowledge; not an email expert, but understands the work to stay on track.
• Fluent written and spoken English.
• Strong hands-on experience with ClickUp, Asana, or similar.
• Detail-oriented and driven; nothing falls through the cracks.

Responsibilities

• Turn defined processes into working systems: ClickUp structure, templates, checklists, SOPs, cadences.
• Run the weekly delivery rhythm: due items, owners, delays, blocks.
• Keep the team on process and on schedule.
• Track capacity across the team to know who has room for new work.
• Own onboarding for new clients and team members to ensure consistency.
• Flag early when something isn’t working and propose fixes.

Skills

Operations experience

Marketing knowledge

English fluency

Attention to detail

Remote collaboration

Tools

ClickUp

Asana

Job description

CrucialPoint is seeking a hands-on Operations lead to roll out and run processes across CrucialPoint and Symby. You will convert defined processes into working systems, maintain weekly delivery rhythms, and ensure the team stays on schedule.

You’ll track capacity, own onboarding for clients and team members, and flag issues early with proposed fixes. This is a remote contractor role aligning with US Mountain Time hours.