Remote Operations Lead for Marketing Agencies

CrucialPoint; City Bell; Remote; ARS 37,896,000 - 48,423,000; Part time

Job summary

CrucialPoint and Symby are seeking an operations lead to own processes across both agencies. You’ll roll out systems, templates, and cadences, and run the weekly delivery rhythm with clear ownership and blockers tracked. This role is remote, contractor-based, with flexible hours and an initial 90-day trial.

You will onboard new clients and team members, monitor capacity, and flag issues early with proposed fixes. English fluency is required for global collaboration.

Qualifications

• 4+ years running operations, project management, or delivery at a marketing or digital agency.
• Broad marketing knowledge to understand workflows and constraints.
• Hands-on experience with ClickUp, Asana, or similar tools.
• Detail-oriented and driven; nothing falls through the cracks.
• Fluent written and spoken English.

Responsibilities

• Turn defined processes into working systems: ClickUp structure, templates, checklists, SOPs, cadences.
• Run the weekly delivery rhythm: what’s due, who owns it, what’s slipping, what’s blocked.
• Keep the team on process and on schedule.
• Track capacity across the team to forecast available bandwidth.
• Own onboarding for new clients and new team members so it’s consistent.
• Flag early when something isn’t working, with a proposed fix.

Skills

Operations management

Project management

Delivery coordination

Marketing knowledge

ClickUp

Asana

Attention to detail

English fluency

Tools

ClickUp

Asana

Job description

CrucialPoint and Symby are seeking an operations lead to own processes across both agencies. You’ll roll out systems, templates, and cadences, and run the weekly delivery rhythm with clear ownership and blockers tracked. This role is remote, contractor-based, with flexible hours and an initial 90-day trial.

You will onboard new clients and team members, monitor capacity, and flag issues early with proposed fixes. English fluency is required for global collaboration.