Remote New Patient Engagement Specialist (Part-Time)

Hire Hangar, Inc.; Argentina; Remote; ARS 31,324,000 - 52,207,000; Part time

Job summary

Hire Hangar, Inc. is seeking a part-time New Patient Coordinator to handle inbound SMS inquiries and occasional phone consultations. You will respond promptly, ask thoughtful questions, and guide potential clients through the intake process.

The role emphasizes empathy, accurate CRM updates, and timely follow-ups, with training provided on Go High Level and DrChrono. The position is remote with a flexible schedule, primarily serving East Coast hours.

Qualifications

• Strong written SMS communication and clear verbal calls.
• Experience with CRM and scheduling tools preferred.
• Interest in healthcare or wellness services and ability to handle sensitive information.

Responsibilities

• Prompt Lead Response: Monitor and respond to incoming SMS inquiries in a timely and professional manner.
• Consultative Conversations: Ask open-ended questions to understand goals and comfort level.
• Scheduling: Arrange phone consultations via Calendly or similar tools when needed.
• Intake & Documentation: Record important details in CRM and scheduling platforms (training provided).
• Relationship Building: Show empathy and genuine curiosity to help leads feel heard.
• Follow-Up: Provide brief, personalized follow-ups to schedule appointments.

Skills

Strong Communication

Empathy

Tech-Savvy

Excel

Healthcare Interest

Reliability

Attention to Detail

Tools

CRM systems

Telehealth software

Scheduling tools

Go High Level

DrChrono

Job description

Hire Hangar, Inc. is seeking a part-time New Patient Coordinator to handle inbound SMS inquiries and occasional phone consultations. You will respond promptly, ask thoughtful questions, and guide potential clients through the intake process.

The role emphasizes empathy, accurate CRM updates, and timely follow-ups, with training provided on Go High Level and DrChrono. The position is remote with a flexible schedule, primarily serving East Coast hours.