Remote Luxury Travel Concierge - Client Experience

manatal-264; Buenos Aires; A distancia; ARS 48.920.000 - 79.495.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible scheduling

Professional growth

Travel perks

Training and development

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey, from initial booking through post-trip follow-up, ensuring a seamless, personalized, and high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.

Formación

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or service-related roles.
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Conocimientos

Communication

Customer service

Organization

Tech-savvy

Proactive

Travel enthusiasm

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey, from initial booking through post-trip follow-up, ensuring a seamless, personalized, and high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.