Remote Healthcare Scheduling & Support Specialist

Janie; Buenos Aires; Remote; ARS 31,201,000 - 52,001,000; Full time

Benefits offered by this job

PTO

Incentives

Health allowance

Annual off-site events

Job summary

Janie Health is seeking a remote healthcare admin to support US patients. You will manage scheduling, confirm appointments, and liaise with insurance providers while delivering a positive patient experience.

Ideal candidates have healthcare exposure, an excellent customer service mindset, and a friendly, proactive personality. This role offers competitive pay, PTO, incentives, health allowances, and annual off-site events for our remote team.

Qualifications

• Fluent in English for frontline patient communication.
• Customer service mindset with patient-first approach.
• Experience in Healthcare or medical background is preferred.
• Strong interpersonal skills and professional demeanor.

Responsibilities

• Answer phone calls and address patient inquiries.
• Schedule and confirm appointments with accuracy.
• Pre-screen calls and triage to appropriate staff.
• Work with insurance and medical records to coordinate care.
• Assist with various administrative tasks as needed.

Skills

Fluent in English

Customer service mindset

Great personality

Healthcare experience

Job description

Janie Health is seeking a remote healthcare admin to support US patients. You will manage scheduling, confirm appointments, and liaise with insurance providers while delivering a positive patient experience.

Ideal candidates have healthcare exposure, an excellent customer service mindset, and a friendly, proactive personality. This role offers competitive pay, PTO, incentives, health allowances, and annual off-site events for our remote team.