HIPAA-Compliant Medical Virtual Assistant: Patient Admin

Vital Virtuals Global HR Solutions LLC; Buenos Aires; On-site; ARS 10,422,000 - 12,506,000; Full time

Job summary

Vital Virtuals Global HR Solutions LLC seeks a reliable Medical Virtual Assistant to support patients remotely. You will handle calls, verify insurance, manage referrals and medical records, explain benefits, and coordinate with providers while maintaining HIPAA compliance.

Requirements include fluent English, prior medical receptionist/VA experience, strong communication, and solid organizational skills. A stable internet connection and remote workstation are essential for this role.

Qualifications

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Responsibilities

• Answer calls and assist patients
• Verify insurance & update patient information
• Manage referrals, faxes & medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative & data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent in English

Excellent communication

Organizational skills

Reliable computer & internet

Tools

Time Doctor

EHR/EMR

Job description

Vital Virtuals Global HR Solutions LLC seeks a reliable Medical Virtual Assistant to support patients remotely. You will handle calls, verify insurance, manage referrals and medical records, explain benefits, and coordinate with providers while maintaining HIPAA compliance.

Requirements include fluent English, prior medical receptionist/VA experience, strong communication, and solid organizational skills. A stable internet connection and remote workstation are essential for this role.