Remote Datacenter Project Lead – Technical & Client-Facing

BairesDev; Santa Fe Capital; Hybrid; ARS 106,019,000 - 166,601,000; Full time

Job summary

BairesDev is seeking a Technical Project Manager for Data Center operations. The role focuses on owning the full project lifecycle, coordinating hardware deployment, cabling, power/cooling, and remote hands while ensuring clear communication with clients.

You will manage tickets in Jira/ServiceNow, drive cross-functional resolution, and maintain live dashboards. Remote work is supported, with supervision of a technical team and vendors.

Qualifications

• 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly.
• Build long-term relationships that reduce churn and increase account expansion.

Skills

Datacenter operations

Technical infrastructure

Project management

Vendor coordination

Team leadership

Documentation

Tools

Jira

ServiceNow

Zendesk

Job description

BairesDev is seeking a Technical Project Manager for Data Center operations. The role focuses on owning the full project lifecycle, coordinating hardware deployment, cabling, power/cooling, and remote hands while ensuring clear communication with clients.

You will manage tickets in Jira/ServiceNow, drive cross-functional resolution, and maintain live dashboards. Remote work is supported, with supervision of a technical team and vendors.