Data Center PM Lead (Remote) - Client-Facing

BairesDev; Municipio de Rincón de los Sauces; Hybride; ARS 136 310 000 - 196 892 000; Plein temps

Résumé du poste

BairesDev seeks a Technical Project Manager for Data Center responsibilities, including client onboarding, ticket management, and overseeing hardware-related operations. This remote role requires owning the full project lifecycle and ensuring alignment between technical and commercial teams.

You will manage vendors, budgets, and cross-functional delivery, while guiding junior technicians and contractors on-site or remotely.

Qualifications

• 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time.

Responsabilités

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs.
• Build long-term relationships that reduce churn and increase account expansion.

Connaissances

Client facing

Team management

Budget management

Vendor coordination

Outils

Jira

ServiceNow

Zendesk

Description du poste

BairesDev seeks a Technical Project Manager for Data Center responsibilities, including client onboarding, ticket management, and overseeing hardware-related operations. This remote role requires owning the full project lifecycle and ensuring alignment between technical and commercial teams.

You will manage vendors, budgets, and cross-functional delivery, while guiding junior technicians and contractors on-site or remotely.