Remote Data Center Project Lead

Livefront; Rosario; Remote; ARS 136,310,000 - 181,747,000; Full time

Job summary

Livefront is seeking a Technical Project Manager for Data Center operations in a remote role. You will own client engagements from onboarding to delivery, coordinating cross-functional teams across hardware, cabling, power, and cooling.

You will manage tickets end-to-end, track SLA commitments, and ensure documentation is precise for both clients and internal teams. You will oversee budgets, coordinate with vendors, and guide junior technicians while building scalable processes for ongoing

Qualifications

• 3+ years in datacenter operations or a closely related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, cabling, power, and cooling.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication; clear tickets and reports.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly.
• Build long‑term relationships that reduce churn and enable account expansion.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalations.
• Maintain a live project dashboard for clients and internal stakeholders.
• Oversee on-site and remote-hands work including rack/stack, cabling, power, cooling.
• Review and validate work orders for technical accuracy before delivery.
• Coordinate with vendors on procurement, lead times, and RMA logistics.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.
• Track project budgets, flag overruns, and submit change orders as needed.
• Review vendor invoices and validate against approved work orders.
• Assist in preparing quotes and SOWs for new client engagements.

Skills

Client-facing communication

Project management

Datacenter operations

ITSM tooling

Budget & vendor management

Team leadership

Tools

Jira

ServiceNow

Zendesk

Job description

Livefront is seeking a Technical Project Manager for Data Center operations in a remote role. You will own client engagements from onboarding to delivery, coordinating cross-functional teams across hardware, cabling, power, and cooling.

You will manage tickets end-to-end, track SLA commitments, and ensure documentation is precise for both clients and internal teams. You will oversee budgets, coordinate with vendors, and guide junior technicians while building scalable processes for ongoing