Remote Data Center Program Lead

Maxit Consulting - Max Corporate Group; Ciudad de Mendoza; Remote; ARS 1,200,000 - 1,900,000; Full time

Job summary

Maxit Consulting - Max Corporate Group is seeking a Technical Project Manager for Data Center operations with a remote work option. You will own client relationships, manage full project lifecycles, and coordinate multi-workstream efforts across procurement, deployment, and sign-off.

The role combines hands-on tech oversight with process-building and budget control. You will lead a small technical team, ensure ITSM discipline, and maintain dashboards for clients and internal teams while ensuring

Qualifications

• Datacenter ops or related field with 3+ years.
• Direct client-facing technical experience.
• Hands-on with server hardware, cabling, power, remote hands.
• Proficient in ITSM/project tooling (Jira, ServiceNow, Zendesk).
• Experience owning budgets, SOWs, or vendor orders.
• Proven ability to lead a small technical team.
• Strong written and verbal communication.

Responsibilities

• Act as the primary technical contact for assigned client accounts throughout the project lifecycle.
• Lead onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and tickets.
• Manage SLAs, report delivery status, and handle escalations directly.
• Build long-term relationships to reduce churn and increase expansion.
• Own full ticket lifecycle in Jira/ServiceNow or equivalent ITSM platform.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers and coordinate cross-functional resolution.
• Maintain a live project dashboard for clients and stakeholders.
• Oversee on-site and remote-hands work: server rack/stack, cabling, power, cooling.
• Coordinate with vendors on procurement, lead times, and RMA logistics.
• Ensure safety, change management, and access protocols.
• Provide technical guidance to junior technicians on-site.
• Track budgets, flag overruns, and submit change orders.
• Review invoices and validate against work orders.
• Assist in preparing quotes and SOWs for new engagements.
• Maintain procurement records and contract compliance.
• Manage a remote/on-site team of technicians and coordinators.
• Set weekly priorities, conduct 1:1s, and plan resources.
• Develop SOPs, runbooks, and onboarding materials.

Skills

Project management

Client relationship management

Leadership

Communication

Problem solving

Tools

Jira

ServiceNow

Zendesk

Job description

Maxit Consulting - Max Corporate Group is seeking a Technical Project Manager for Data Center operations with a remote work option. You will own client relationships, manage full project lifecycles, and coordinate multi-workstream efforts across procurement, deployment, and sign-off.

The role combines hands-on tech oversight with process-building and budget control. You will lead a small technical team, ensure ITSM discipline, and maintain dashboards for clients and internal teams while ensuring