Remote Customer Support Pro for Tech Students (ENG/ES)

TripleTen; Buenos Aires; Remote; ARS 10,348,000 - 13,797,000; Full time

Benefits offered by this job

Remote work

Free courses

Professional development

Digital office tools

Global team

Job summary

TripleTen is hiring a Customer Support Agent to assist LATAM and Brazil students through the learning journey. You will respond to questions in chat and email, coordinate with the student guidance team, and help structure information for clarity and faster learning.

The role is 100% remote with a rotational schedule (5 days on, 2 off) and a monthly base pay of 600 USD plus a 200 USD performance bonus. Access to TripleTen courses and professional development opportunities are included.

Qualifications

• 2+ years of experience in Customer Support.
• Proficient English (C1) and Spanish (C1).
• Customer oriented, able to multitask.
• Basic understanding of IT and programming concepts (HTML/CSS/JS/Python).
• Experience with chat and email support.

Responsibilities

• Answer student questions in chat rooms and email channels.
• Support students through the learning process and coordinate with the guidance team.
• Structure and organize large amounts of information for students.

Skills

Customer support

English (C1)

Spanish (C1)

Basic HTML/CSS/JS/Python

Tools

Slack

Notion

Zoom

Hubspot

HiBob

Job description

TripleTen is hiring a Customer Support Agent to assist LATAM and Brazil students through the learning journey. You will respond to questions in chat and email, coordinate with the student guidance team, and help structure information for clarity and faster learning.

The role is 100% remote with a rotational schedule (5 days on, 2 off) and a monthly base pay of 600 USD plus a 200 USD performance bonus. Access to TripleTen courses and professional development opportunities are included.