Remote Onboarding Specialist for Tech Students

Tripleten; Buenos Aires; Remote; ARS 11,832,000 - 16,902,000; Full time

Benefits offered by this job

Remote work

Salary: 700 USD gross per month + KPI/

Monthly KPI bonus

5/2 schedule with weekend coverage

Training and career path

Job summary

TripleTen, an award-winning online school for tech bootcamps, is seeking an Onboarding Specialist for our Latin America team. You will guide new students from payment to their first sprint, keeping them motivated and addressing doubts to ensure a strong start.

This is not a sales role, but it requires sales skills to close the next step. We offer 100% remote full-time collaboration with a monthly gross base of 700 USD plus a KPI-based bonus, a flexible schedule with weekend coverage, and

Qualifications

• 1+ years in sales, retention, account management or customer service with a commercial component.
• Fluent Spanish and English at B1 level or above.
• Organized and autonomous: handle many students in parallel and meet deadlines.

Responsibilities

• Contact every new student within agreed timeframes, run the welcome call, ensure payment, access and tools are ready before start.
• Understand each student's goals and connect the program to their needs so they start motivated.
• Handle doubts and objections, offer alternatives and close on the next step.
• Follow up with students who go quiet or face blockers in the first days.
• Record interactions and outcomes in HubSpot and share learnings with the team.

Skills

Sales experience

Customer service

CRM

Tools

HubSpot

Slack

Zoom

Notion

HiBob

Job description

TripleTen, an award-winning online school for tech bootcamps, is seeking an Onboarding Specialist for our Latin America team. You will guide new students from payment to their first sprint, keeping them motivated and addressing doubts to ensure a strong start.

This is not a sales role, but it requires sales skills to close the next step. We offer 100% remote full-time collaboration with a monthly gross base of 700 USD plus a KPI-based bonus, a flexible schedule with weekend coverage, and