Remote Customer Recovery & Retention Lead

Cloudbeds; Chubut; Remoto; ARS 600.000 - 900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work from home

Descrizione del lavoro

Cloudbeds is seeking a Remote Customer Service Representative to act as the main client liaison from home. You will handle inquiries about insurance sales, benefits, and general account questions, while identifying new sales opportunities through outbound efforts.

This paid role emphasizes strong communication, data analysis, and collaboration with marketing to enhance client engagement and retention across diverse populations.

Competenze

• Experience in outside sales, retail sales, or telemarketing.
• Strong negotiation and multilingual abilities.
• HIPAA awareness when handling sensitive information.
• Passion for customer service and proactive problem solving.

Mansioni

• Act as the main liaison for clients through multiple channels.
• Manage client inquiries related to insurance sales and benefits.
• Conduct outbound telemarketing to promote services and sales opportunities.
• Negotiate terms and solutions with clients within company policy.
• Support sales administration: docs, records, and interactions tracking.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to boost client engagement and retention.

Conoscenze

Outside sales

Telemarketing

Negotiation

Multilingual

Descrizione del lavoro

Cloudbeds is seeking a Remote Customer Service Representative to act as the main client liaison from home. You will handle inquiries about insurance sales, benefits, and general account questions, while identifying new sales opportunities through outbound efforts.

This paid role emphasizes strong communication, data analysis, and collaboration with marketing to enhance client engagement and retention across diverse populations.