Remote Client Care & Sales Specialist

Intercontinental Hotels Group; Buenos Aires; Remote; ARS 670,000 - 1,004,000; Full time

Benefits offered by this job

Work from home

Job summary

InterContinental Hotels Group is seeking a Remote Customer Service Representative to be the primary contact for clients from home, handling inquiries with professionalism and care. This role emphasizes relationship-building, proactive communication, and adherence to company policies while delivering exceptional client experiences.

The position offers remote work from Argentina, with comprehensive training and ongoing development opportunities to advance your career in sales, customer service,

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction.
• Strong negotiation skills and effective communication in multiple languages.
• Familiarity with sales administration processes and ability to interpret client data.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Outside sales

Negotiation

Multilingual

Customer service

Remote work

Job description

InterContinental Hotels Group is seeking a Remote Customer Service Representative to be the primary contact for clients from home, handling inquiries with professionalism and care. This role emphasizes relationship-building, proactive communication, and adherence to company policies while delivering exceptional client experiences.

The position offers remote work from Argentina, with comprehensive training and ongoing development opportunities to advance your career in sales, customer service,