Remote Collections Specialist for US Accounts

Smart Apartment Data; Buenos Aires; A distancia; ARS 21.894.000 - 26.947.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

LATAM-based candidates only

Competitive salary

Descripción de la vacante

Smart Apartment Data is seeking an experienced Collections Officer to manage a portfolio of delinquent accounts and pursue timely payments from U.S.-based customers. You will make outbound calls, send emails, and negotiate payment arrangements with firmness and professionalism.

The role requires strong English, excellent follow-through, and comfort with targets and KPIs. This is a fully remote position suitable for LATAM-based candidates.

Formación

• Several years of hands-on collections experience managing overdue accounts.
• Experience handling U.S. customers/accounts is strongly preferred.
• Strong spoken and written English.
• Comfortable with high-volume outbound calls.
• Clear, direct, and concise communicator.
• Firm, persistent, and professional.
• Strong follow-through and accountability.
• Comfortable working with targets and performance metrics.

Responsabilidades

• Manage a portfolio of delinquent/overdue accounts.
• Make outbound calls and emails to follow up on outstanding payments.
• Handle customer objections and payment delays professionally.
• Negotiate payment arrangements and follow up consistently on commitments.
• Maintain accurate records and next steps.
• Work toward daily and weekly collections targets and KPIs.

Conocimientos

Collections experience

US customers

English

Outbound calls

Clear communicator

Target driven

Follow-through

Descripción del empleo

Smart Apartment Data is seeking an experienced Collections Officer to manage a portfolio of delinquent accounts and pursue timely payments from U.S.-based customers. You will make outbound calls, send emails, and negotiate payment arrangements with firmness and professionalism.

The role requires strong English, excellent follow-through, and comfort with targets and KPIs. This is a fully remote position suitable for LATAM-based candidates.