Remote Collections Specialist: Drive Revenue & Service

Whizz; Quilmes; Remote; ARS 600,000 - 1,200,000; Full time

Job summary

S&P Global is seeking a Credit and Collections team member in Argentina to manage collections and sanctioned account handling, ensuring compliance and timely revenue realization. The role emphasizes customer service and collaboration with Sales and Order Management to resolve payment issues.

The position requires strong English communication, problem-solving, and attention to detail, with a standard 9am–6pm workday.

Qualifications

• Excellent verbal and written communication in English.
• Excellent problem solving skills.
• Commitment to excellent customer service.
• Full time job, Able to work from 9 am to 6 pm every day
• Strong attention to detail and goal oriented.
• Ability to prioritize, manage multiple responsibilities and meet deadlines.
• Basic knowledge of MS Office including Excel a plus.
• Collections, Customer Service, or Billing experience a plus.

Responsibilities

• Vigorous participation in the collection of all outstanding receivables which includes making collections calls and other communications
• Enforcing Policies and procedures related to payment, cancellation and suspension/termination of customer services
• Providing general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/ procedures, payment histories, statements of account, etc.
• Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments.
• Working with other business teams including Sales, Order Management, Client Contract Support and Client Relations to solve customer issues which could prevent payment
• Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
• Assisting in the maintenance of customer contact information
• Performing other related tasks as required
• Assist in mutual support and knowledge sharing of the global Credit and Collections team

Skills

English communication

Problem solving

Customer service

Attention to detail

Time management

Full-time availability

Tools

Salesforce

Oracle

Akritiv

Excel

Job description

S&P Global is seeking a Credit and Collections team member in Argentina to manage collections and sanctioned account handling, ensuring compliance and timely revenue realization. The role emphasizes customer service and collaboration with Sales and Order Management to resolve payment issues.

The position requires strong English communication, problem-solving, and attention to detail, with a standard 9am–6pm workday.