Remote Client Experience Specialist

Avantstay, Inc.; La Pampa; Remote; ARS 63,808,000 - 98,751,000; Full time

Benefits offered by this job

Work from home

Training and development opportunities

Collaborative team environment

Job summary

Avantstay, Inc. is seeking a friendly and professional Remote Customer Service Representative to join our Customer Experience team. You will handle inquiries across phone, email, chat, and other channels, delivering accurate information and support for reservations and general questions.

The role emphasizes a positive customer experience, problem-solving, and collaboration with internal teams. A high school diploma is required and bilingual English/Spanish is a plus; prior CRM experience is

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with CRM systems and digital tools is preferred.

Responsibilities

• Respond to customer inquiries via phone, email, chat, and other channels.
• Provide accurate information about products, services, policies and procedures.
• Assist customers with reservations, changes, cancellations and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs were addressed.
• Maintain accurate customer information in company systems.
• Escalate complex issues to the appropriate department or supervisor.

Skills

Verbal and written communication

Interpersonal skills

Problem solving

Multitasking and prioritization

CRM and digital tools

Independence and teamwork

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Avantstay, Inc. is seeking a friendly and professional Remote Customer Service Representative to join our Customer Experience team. You will handle inquiries across phone, email, chat, and other channels, delivering accurate information and support for reservations and general questions.

The role emphasizes a positive customer experience, problem-solving, and collaboration with internal teams. A high school diploma is required and bilingual English/Spanish is a plus; prior CRM experience is