Remote Billing & Refunds Specialist (LATAM)

Ryz Labs; Argentina; A distancia; ARS 29.905.000 - 53.164.000; Jornada completa

Descripción de la vacante

RYZ Labs is a remote-friendly company seeking a Billing & Refunds Coordinator to join our finance operations. This hands-on role sits at the intersection of accounts receivable, cash flow, and customer experience, requiring precision with Excel, Stripe data, and ERP systems.

You will own daily transactional workflows, including refunds, journal entries, and payout coordination for sellers, while seeking opportunities to streamline processes in a fast-paced, digital marketplace environment.

Formación

• Bachelor’s degree or progress toward a degree in Accounting, Finance, Business, Customer Service, or a related field preferred.
• 4-6 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support, or related finance support roles.
• Proficiency in Salesforce.
• Familiarity with basic accounting principles and ERP systems (Stripe or Oracle Fusion experience preferred).
• Strong Excel skills and attention to detail in data entry and transaction processing.
• Excellent communication and organizational skills.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.

Responsabilidades

• Address Customer Experience support tickets related to payments, invoicing, and refunds.
• Monitor customer accounts and assist with the application of cash receipts, incoming Wire and ACH payments, and reconciliation of discrepancies.
• Prepare daily/monthly journal entries in the ERP system for Cash and A/R transactions.
• Process Sales Team Requests, Refunds, Credits, Rate adjustments, and other one-off payment issues in Admin, Stripe, and Avalara.
• Identify opportunities to streamline and enhance automation across key accounts payable and accounts receivable workflows, contributing to process efficiency and scalability, creating and updating accounting policy memos and process flowcharts.
• Maintain Sales Tax Exemptions and process refunds in Avalara.
• Serve as a point of contact for key sellers, delivering proactive updates on sales proceeds and payout schedules.

Conocimientos

Excel

Attention to detail

Communication

Organizational skills

Multitasking

Educación

Bachelor's degree or progress toward degree in Accounting/Finance/Business

Herramientas

Salesforce

Stripe

Oracle Fusion

Descripción del empleo

RYZ Labs is a remote-friendly company seeking a Billing & Refunds Coordinator to join our finance operations. This hands-on role sits at the intersection of accounts receivable, cash flow, and customer experience, requiring precision with Excel, Stripe data, and ERP systems.

You will own daily transactional workflows, including refunds, journal entries, and payout coordination for sellers, while seeking opportunities to streamline processes in a fast-paced, digital marketplace environment.