Remote Billing & Collections Specialist

Clipboard; Buenos Aires; Presencial; ARS 44.661.000 - 71.457.000; Jornada completa

Descripción de la vacante

Clipboard is a remote-first company connecting healthcare facilities with our billing and payments platform. The Billing Representative handles follow-ups via phone and email to ensure timely invoice payments, collaborating with Billing Disputes, Sales, and Customer Support to remove roadblocks and improve cash flow.

The role emphasizes professional communication, data-driven decision making, and cross-functional teamwork to maintain healthy accounts receivable and drive timely settlements.

Formación

• Professional and clear communication (verbal and written).
• High attention to detail.
• Receptive to feedback (highly coachable).
• Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone software like Amazon Connect.

Responsabilidades

• Monitor accounts to identify outstanding debts.
• Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues.
• Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.).
• Identify the root cause of non-payment and resolve billing concerns.
• Report on collections updates and accounts receivable status.
• Identify critical accounts and devise SMART action plans to address issues.

Conocimientos

Communication

Attention to detail

Coachable

Google Drive

Slack

Salesforce

Amazon Connect

Herramientas

Google Drive Suite

Slack

Salesforce

Amazon Connect

Descripción del empleo

Clipboard is a remote-first company connecting healthcare facilities with our billing and payments platform. The Billing Representative handles follow-ups via phone and email to ensure timely invoice payments, collaborating with Billing Disputes, Sales, and Customer Support to remove roadblocks and improve cash flow.

The role emphasizes professional communication, data-driven decision making, and cross-functional teamwork to maintain healthy accounts receivable and drive timely settlements.