Remote Bilingual Luxury Coffee Boutique Support Specialist

Political Asylum Lawyers; Santa Fe Capital; À distance; ARS 38 434 000 - 69 181 000; Plein temps

Avantages offerts par ce poste

Training and development

Supportive team environment

Career growth opportunities

Résumé du poste

Political Asylum Lawyers is hiring a Customer Service Representative for a fully remote role. The ideal candidate will be friendly, professional, and focused on delivering a positive customer experience across inquiries, reservations, and general support.

The position emphasizes clear communication, problem solving, and teamwork while representing the company in a professional manner. Prior customer service or travel-related experience is preferred, with opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Customer service or related experience preferred.
• Excellent verbal and written communication.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to stay calm and helpful when handling difficult situations.
• Detail oriented with strong organizational skills.
• Ability to work independently and in a team.

Responsabilités

• Respond to inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.
• Resolve concerns professionally and efficiently.
• Follow up with customers to ensure needs are met.
• Maintain accurate customer data in systems.
• Escalate complex issues to appropriate departments.
• Coordinate with internal teams to fulfill requests.
• Maintain a positive, solution-oriented attitude.
• Meet customer service quality and productivity standards.
• Protect customer confidentiality and follow policies.
• Perform other customer service duties as assigned.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Problem solving

CRM experience

Multitasking

Formation

High school diploma or equivalent

Outils

CRM systems

Description du poste

Political Asylum Lawyers is hiring a Customer Service Representative for a fully remote role. The ideal candidate will be friendly, professional, and focused on delivering a positive customer experience across inquiries, reservations, and general support.

The position emphasizes clear communication, problem solving, and teamwork while representing the company in a professional manner. Prior customer service or travel-related experience is preferred, with opportunities for growth.