On-site Student Success Coach Buenos Aires

verto; Buenos Aires; Presencial; ARS 1.339.000 - 2.009.000; Jornada completa

Descripción de la vacante

Verto Education is seeking a Student Success Advisor in Buenos Aires to support academically engaged students and foster a welcoming, inclusive on-site environment. You’ll mentor a group of roughly 30–35 students within assigned Care Teams, helping with academic planning, course changes, and resource navigation.

This role emphasizes student-centered guidance, collaboration with campus staff, and proactive care-team leadership to promote success and post-program planning.

Formación

• Working-proficiency in English.
• 1-3 years of experience in a student-facing position involving university students or young adults.
• BA/BS from an accredited college or university.
• Experience working in a mentorship capacity.
• Ability to work on-site in an office environment.
• Effective communicator with empathy and compassion.
• Comfortable managing multiple priorities in a dynamic environment.
• Proficient with Google Workspace / Microsoft Office (Excel, reporting, docs).
• Ability to work independently and adapt quickly.

Responsabilidades

• Actively monitor students’ academic engagement and support development of academic success habits and skills.
• Provide general, first-response academic support to students, escalating concerns and implementing interventions as needed.
• Monitor student academic accommodations and help students connect with faculty for resources.
• Track attendance and academic progress, intervening when necessary to support success.
• Escalate students at risk of losing channel eligibility or needing additional support services.
• Navigate course changes and program requirements, including MyVerto, Canvas, and Cengage.
• Uphold Verto Academic Success Policies and advise students accordingly.
• Support academic planning and post-Verto goals.

Conocimientos

English proficiency

Student mentorship

On-site work

Communication

Prioritization

Independent work

Google Workspace

Microsoft Office

Educación

BA/BS degree

Herramientas

Google Workspace

Microsoft Office

Descripción del empleo

Verto Education is seeking a Student Success Advisor in Buenos Aires to support academically engaged students and foster a welcoming, inclusive on-site environment. You’ll mentor a group of roughly 30–35 students within assigned Care Teams, helping with academic planning, course changes, and resource navigation.

This role emphasizes student-centered guidance, collaboration with campus staff, and proactive care-team leadership to promote success and post-program planning.