Multilingual Student Services & Enrolment Specialist

Vamos Academy; Buenos Aires; Híbrido; ARS 1.339.000 - 2.009.000; Jornada completa

Descripción de la vacante

Vamos Academy in Buenos Aires, Argentina, seeks an Admissions/Student Advisor to answer enquiries, guide students to the right programme, and convert enquiries into enrolments. You will sell courses, accommodation, activities, and extensions while supporting students through orientation and paperwork.

The role requires Spanish C2 and English B2+, a commercial instinct, and experience in customer-facing work or sales within education or hospitality.

Formación

• Spanish at C2 and English at B2 or above. Both are essential, not preferred.
• Commercial instinct: you like closing and you can do it without being pushy.
• Experience in customer-facing work or sales, ideally in education, travel or hospitality.
• Organisation, and warmth that survives fifteen people arriving at once.
• The right to work in Argentina.

Responsabilidades

• Answer enquiries fast and turn them into enrolments: advise on the right programme and follow up until it closes.
• Sell courses, accommodation, activities and extensions, and notice the opportunities that come up in ordinary conversation.
• Welcome new students: orientation, placement test and the practical advice that stops the first week being frightening.
• Handle the desk, the phone and the inbox in more than one language.
• Process enrolments, payments, certificates and academic paperwork.
• Be the student’s contact when something goes wrong, including the things that are not our fault.
• Keep the CRM honest so nobody is contacted twice or forgotten.

Conocimientos

Spanish C2

English B2+

Commercial instinct

Customer-facing experience

Herramientas

CRM system

Descripción del empleo

Vamos Academy in Buenos Aires, Argentina, seeks an Admissions/Student Advisor to answer enquiries, guide students to the right programme, and convert enquiries into enrolments. You will sell courses, accommodation, activities, and extensions while supporting students through orientation and paperwork.

The role requires Spanish C2 and English B2+, a commercial instinct, and experience in customer-facing work or sales within education or hospitality.