Omnichannel Marketing Delivery Lead – LATAM

Pfizer; San Isidro; Hybrid; ARS 114,053,000 - 167,277,000; Full time

Job summary

Pfizer is seeking a Marketing Channel Delivery Manager for Latin America, based in hybrid Argentina. You will lead samples services, outbound campaigns and HCP engagement through PfizerPro, guiding markets from brief to performance review, and ensuring compliance with global standards.

You will partner with local teams and GOSC Delivery to drive adoption, governance and KPI alignment, while leveraging data to improve omnichannel strategies and customer journeys.

Qualifications

• BA required; MBA or equivalent Master's-level education preferred.
• 3+ years of experience in digital or omnichannel marketing, marketing operations or commercial operations.
• Experience in medical samples management and its compliance requirements is a strong advantage.
• Proven stakeholder management and influencing skills across multiple markets and functions.
• Fluent English and Spanish required; ability to work across Americas time zones.

Responsibilities

• Develop strong relationships with local brand, marketing and customer-facing teams, gaining a deep understanding of each market's priorities.
• Build and maintain a clear plan per market, agreed with local business leaders, defining where services add value and how success will be measured.
• Translate global standards and new capabilities into actionable plans for markets, driving adoption and compliance.
• Partner with GOSC Delivery team to ensure timely, accurate execution of channel and samples services.
• Collaborate across Marketing, Medical, Legal, Compliance, Digital, and Centers of Excellence.
• Advise omnichannel teams on campaigns, portals and customer journeys to maximize value.
• Lead training for marketing and customer-facing colleagues on channels and samples platforms.
• Use data and KPIs to evaluate performance and demonstrate value.
• Maintain audit readiness and adhere to policies and standards.
• Lead continuous improvement and automation initiatives across international markets.

Skills

Digital/omnichannel marketing

Marketing operations

Stakeholder management

Analytics

AI / digital innovation

Education

Bachelor's degree

MBA or equivalent

Job description

Pfizer is seeking a Marketing Channel Delivery Manager for Latin America, based in hybrid Argentina. You will lead samples services, outbound campaigns and HCP engagement through PfizerPro, guiding markets from brief to performance review, and ensuring compliance with global standards.

You will partner with local teams and GOSC Delivery to drive adoption, governance and KPI alignment, while leveraging data to improve omnichannel strategies and customer journeys.